Students are required to identify and address a challenge in their workplace and to develop and implement a problem-solving process. Each student will:
Identify the problem within the workplace (I’m a hotel manager for Hilton Hotels and Resort) Provide a brief statement identifying the situation.
Identify and discuss related issues and impact of the problem on the work environment.
Locate, evaluate, and present information from a variety of research sources that addresses the problem and potential solutions (at least 5 sources)
Organize and analyze selected information in support of a problem solution.
Clearly identify steps that might be taken to improve the situation. Describe the steps that you are proposing.